Privacy Policy

Last Updated: October 26, 2026

At American Key Supply ("AKS," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, create an account, place an order, or otherwise interact with our business.

1. Information We Collect

We may collect the following types of information:

Account Information: Your name, company name, email address, phone number, billing and shipping addresses, and account credentials.
Order and Transaction Information: Products purchased, order history, payment details, shipping preferences, and related transaction records.
Business Verification Information: Information or documentation provided to verify your eligibility to purchase from us as a locksmith or security professional.
Website Usage Information: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and other usage data collected through cookies or similar technologies.
Communications: Information you provide when contacting customer service, requesting technical support, submitting feedback, or communicating with us.

2. How We Use Your Information

We use the information we collect to:

Create and manage customer accounts.
Process orders, payments, returns, and shipments.
Verify eligibility to purchase our products.
Provide customer service and technical support.
Communicate important account, order, and service updates.
Improve our website, products, services, and customer experience.
Send promotional emails, product announcements, and special offers, subject to applicable laws and your communication preferences.
Detect fraud, maintain website security, and comply with legal obligations.

3. How We Share Your Information

American Key Supply does not sell your personal information to third parties for monetary compensation.

We may share information with trusted service providers when necessary to operate our business, including:

Payment Processors: To securely process payments and prevent fraud.
Shipping Carriers: To fulfill orders and provide delivery services.
Technology Providers: To operate our website, manage customer accounts, process orders, and maintain our business systems.
Marketing and Analytics Providers: To help us understand website usage, improve our services, and communicate with customers.
Verification Services: To confirm eligibility to purchase products restricted to security professionals.

These providers receive information as necessary to perform their services, subject to applicable agreements and legal requirements. We may also disclose information when required by law, to protect our legal rights, or as part of a merger, acquisition, or other business transaction.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to provide essential functionality, remember your preferences, maintain shopping carts, analyze website traffic, and improve your shopping experience. Some cookies may be placed by third-party services that support website functionality, analytics, or marketing. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Payment Security

We take reasonable measures to protect payment and transaction information. Payments are processed through secure payment service providers, and we do not intentionally store complete credit card numbers on our own servers.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we take data security seriously, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to maintain customer accounts, fulfill orders, provide services, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

8. Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of certain personal information associated with your account, subject to applicable laws and legitimate business recordkeeping requirements. Depending on your location, you may have additional privacy rights, including rights concerning the use or disclosure of your personal information. You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications. Transactional emails, such as order confirmations and shipping notifications, may still be sent as necessary to service your account.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is intended for business customers and security professionals and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

American Key Supply
Website: www.americankeysupply.com
Email: sales@americankeysupply.com